Rosy’s background spans performance, event production, and workshop facilitation across the theatre, nightlife, festival, corporate, and live event sectors, with over 15 years of creating extraordinary experiences for participants and audiences alike.
As Ticketing and Box Office Manager for immersive heavyweights, The Lost Estate, Rosy owns the entire ticketing ecosystem, from event builds, operational processes, and guest communications, alongside collaborating on strategy, driving sales through smarter systems, and leading a team through the daily chaos of live events.
Their blend of systems-thinking and stagecraft means Rosy understands both sides of the box office window — the software powering a sale, and the guest standing on the other end of it. They’re passionate about delivering excellence across all aspects of a customer’s journey.
This lighting will take a (quick) deep drive in the to the journey the Lost Estate has been on to enable better options for their customers to upgrade their seats.
It will cover
