Fireside Chat with BBC News Cyber Correspondent Joe Tidy
In an era where venues and ticketing organisations hold vast amounts of personal and financial customer data, the risk of cyber threats has never been higher. Even the most established operators can be caught off guard – with devastating reputational and financial consequences.
We’ve all seen the recent major ransomware and phishing attacks in online retail, travel and health. Perhaps you’ve already been fielding questions from your board, management or audiences as to your own organisation’s cyber-security protocols.
This open, fireside conversation brings together world-class cyber expertise and ticketing insight to cut through the noise. Barnaby Clark, CEO of Line-Up, and BBC News Cyber Correspondent Joe Tidy will explore stories from his frontline reporting on global cyber crime, what it really looks like when defences fail and how organisations respond in the moment.
This session sets the scene for a practical follow-on session, where Barnaby will help translate those lessons into the realities of ticketing operations.
Key Takeaways
Delegates will leave with:
Our conference rooms at the venue have a variety of capacities and configurations.
We use a data driven approach to plan which sessions go in which rooms. If this session looks like one you think you will go to, give it a thumbs below
This lighting will take a (quick) deep drive in the to the journey the Lost Estate has been on to enable better options for their customers to upgrade their seats.
It will cover
For many venues, ticket returns are seen as an unavoidable cost of doing business—a necessary service that creates extra work for Box Office teams. But what if returns could actually improve customer experience and reduce staff workload, all while generating new income?
This session tells the story of how Shakespeare’s Globe...
