After assembling the votes case by over 140 of TPC2019’s attendees we can now announce who has scooped the best speaker and best panel gongs for the Thursday and Friday sessions at Ticketing Professionals 2019.


Best Thursday Speaker – Debbie Richards

For the second year running the superb Debbie Richards scooped the best speaker gong, with her session “Introduction to Consumer Psychology”

Best Thursday Panel – Martin Gammeltoft, Shawn Robertson & Hatti Simpson

A Dane, an American and an English Panelist made the “Customer Moments” one of the most International panels of #TPC2019

Best Friday Speaker – Chris Crossley

In his Friday afternoon session, Chris argued the reason we need to “Ditch the Discount Code”

Best Friday Panel – Andrew Thomas, Rachael Easton & Alan Gelfand

Andrew, Rachael, and Alan argued (with each other) on the best part of the Airlines business model or practices ticketing could adopt. (Rachael won the vote)

Help Programme More Great Sessions for #TPC2020

Do remember that the great content at Ticketing Professionals comes direct from the industry, and we need your help to shape TPC2020. We have a number of places available on the #TPC2020 Education Panel.

The role does not take a huge investment of time, it’s a case of reviewing the submissions made by potential speakers in our online system and attending he shortlisting meeting, in person in London (or virtually via video link) – this is usually held in late September.

We are particularly in need of people to represent the music, attractions, and sports sectors as we are actively striving to bring more of this content into future Ticketing Professionals.

If you are interested in joining the TPC2020 Education Panel drop a line to Andrew – to find out more.



Don’t forget you can still down a selection of presentations here