Carol Rayner is Head of Operations at the Mercury Theatre in Colchester and is delighted to be speaking at Ticketing Professionals alongside Sam Biscoe from New Theatre Peterborough.
As Head of Operations Carol oversees the commercial Operation of both the Mercury Theatre and its external ticketing business Experience Tickets. The Mercury Theatre is currently in the midst of a capital project involving a large tent, and hope to be moving into their amazing £9.8 million redeveloped venue in September 2020.
New Venues, New Audiences
Ever wondered what it would be like if you could start from scratch? New performance space, new audiences?
Carol and Sam will be talking about their experiences as their companies move in a new phase of life – Mercury Theatre in Colchester, as they move into temporary tent accommodation and Selladoor Worldwide as they take on venue operations in Devon, Peterborough, and Preston.
Join us on a journey through the last 9 months as we learn how to engage our existing audiences, how we grew trust through change and what our biggest failures were (and hopefully how we resolved them).
Discover how difficult situations were overcome, how you survive Panto in a tent, and how a laminator saves the day!