We are delighted to welcome Brian P Butler to Ticketing Professionals 2017.

It’s fair to say he is an Industry veteran, having clocked up over 25 years at Playhouse Square, Cleveland, in a number of ticketing roles.

Playhouse Square is one the United States’ largest performing arts centres and are currently embarked on a project to update their technology offerings.

We are delighted to welcome Brian to talk through this huge project and how through multiple methods, he is helping to ensure that the technologies they are choosing will meet the needs of the whole organisation.

In addition to this, we will discuss how the ticketing team continue to deliver the highest possible standards to both customers and internal departments.